The strategies and technology we use at AMPAC Debt Recovery are based on a solid foundation from years of experience. We engage with even the most difficult debtors which is why our success rate is so high.
If you have outstanding debt that is owed, and don’t know where to start in recovering it, get in contact with our debt recovery specialist today to discuss your options.
The following Frequently Asked Questions and answers are provided to help you to gain a better understanding of the debt collection industry and how using a debt collection company will enhance your accounts receivable processes.
Yes, in most States and Territories of Australia you are able to recover all your collection costs from your customer. However, this is only possible if your Terms & Conditions include a ‘Cost Recovery Clause’.
Legislation in some States, such as Queensland, does not allow you to recover all your collection costs from your customer, even if there is a Cost Recovery Clause contained in your Terms & Conditions.
Your collection agency will be able to advise you in advance as to whether or not costs are recoverable.
The cost will vary depending upon the size and nature of the debt, the age of the debt and if a dispute exists. A reputable debt collection agency will explain the costs that may be incurred before you refer the debt, so you are able to make an informed decision.
Usually, a debt collection agency will charge a commission for their services, however this is only payable upon the successful recovery of the debt or part there of.
If legal action is required, then there will be additional costs involved. Here again, your collection agency will be able to explain the process, costs and timeframes involved so that you are fully informed before you decide to proceed. Legal action should never be commenced without your prior approval.
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Do you have debt that needs recovering? Are you unsure on where to start? Contact AMPAC Debt Recovery for solutions today and speak to one of our qualified consultants to get you started.