Local Government Rates and Sundry Debt Recovery
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AMPAC Debt Recovery is a leading provider of rates management, debt recovery and dispute resolution services to Local Government in Australia.
AMPAC is a preferred supplier to Local Government Procurement (LGP) in NSW and the WA Local Government Association (WALGA).
AMPAC acts for over 80 Local Governments assisting them with:
Like many other organisations, the Local Government sector in Australia provides a form of credit to rate payers and other organisations, and whilst Local Government debt differs significantly from other forms of debt, the income generated by rate payers is vitally important to the local community.
At AMPAC, our Local Government specialists are not only experts in the recovery of rates and sundry debts, but are also highly skilled in other essential aspects of rate recovery including:
AMPAC offers a range of rates recovery services to Local Government designed to suit the individual circumstances of each Council and its local community.
Sundry debt recovery, including recovery of water, waste, inspection fees and outdoor seating licenses is managed by AMPAC’s Local Government team. The recovery of sundry debt is similar to commercial debt and AMPAC’s systems and workflows are optimised to reduce both the timeframes and costs associated with this type of work.
Our people have a history of developing long term relationships with Local Government by thoroughly understanding the unique requirements of each Council in this key sector, and applying our detailed knowledge of rate and sundry debt recovery to bring about a swift resolution to each matter.
Posted on Chris AshleyTrustindex verifies that the original source of the review is Google. I rarely leave a review for a service provider (especially because our business is also in the servicing industry so i expect good customer service by default) but dealing with AMPAC has been nothing but brilliant. Miral was our Relationship Manager - she was very honest and upfront about the fee structure from the beginning which I appreciate, in the past we used another provider where we were promised the world with no results. She made us aware of a few things which we seemed to have disregarded in the past, but thanks to her we now have revised our credit app and changed our processes internally, her knowledge and accuracy on the matters was impeccable. My Managing Director and I both found her very ethical, which not what we see very often when dealing with businesses (says alot about AMPAC's culture and values) Also, a special thanks to our debt recovery specialist Oltan who got results in the most efficient way during this pandemic times (now a very difficult debtor on payment arrangement) & two fully paid debts. You are a star. I would like to thank you both & AMPAC for providing exceptional service. Kudos to your team. Happy New Year.Posted on Benji behniaTrustindex verifies that the original source of the review is Google. Boy oh boy, What a solid team Excellent service and very supportive. Special thanks to Anthony & Mark for helping us through our business journey.Posted on Renee ShackleTrustindex verifies that the original source of the review is Google. We used AMPAC to recover a debt that had been sitting there for a long time and we had almost given up on it. Honestly we had been procrastinating escalating it because we thought it would be a painful process. We couldn't have been more wrong. They managed to get the debtor to agree to pay and it was the easiest process for us, we couldn't have imagined it going more smoothly. Will definitely use AMPAC again if the need comes up.Posted on chris laganaTrustindex verifies that the original source of the review is Google. A special mention to Joanne she is always on top of her work, responds quickly and always has a smilePosted on Christopher LaganaTrustindex verifies that the original source of the review is Google. Special mention to Miral. She organised a catch up with myself being the client and discussed how AMPAC can assist us better. After that she did a follow up. Always on top of things. Great Work
Do you have debt that needs recovering? Are you unsure on where to start? Contact AMPAC Debt Recovery for solutions today and speak to one of our qualified consultants to get you started.
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